9. The customer service team are infamously tough to run Considering more than 900 reports within the Consumer Facts, Suits has received on the problem with its users in past times to have bombarding these with emails off their website and you can of the partner people. In some instances, the volume from emails is far more than just players bargained having after they signed up. If you're Match's tech support team is world-class, it appears its customer support team have did smaller admirably. Search through the newest problems to your Bbb website therefore come across one-story immediately after a separate away from a let down representative trying to get its account fixed otherwise making an application for a refund being treated poorly because of the a support associate. "Rude customer support! I tried buying a present registration. The consumer services user copied one another emails down incorrect and you may I found myself unable to send it "gift" on-time. Of trying to contact customer care via email, it ran un-answered. The first time We called the customer support affiliate, it duplicated down the correct guidance and you will said I would soon get a verification. This post try once again never ever obtained. I had to name back an additional longer to understand that purchase couldn't become modified plus they was required to reimburse the transaction and you will re also-charge me. The first associate lied in my opinion! Once i located a lower claimed price on line a short while later, they might not borrowing from the bank the total amount concerned. Unlike looking to focus on me personally, customer service fought with me. I cannot faith the way they lose people! Whenever i expected to speak with anybody in corporate, I was offered a P.O. Box." Almost
9. The customer service team are infamously tough to run
Considering more than 900 reports within the Consumer Facts, Suits has received on the problem with its users in past times to have bombarding these with emails off their website and you can of the partner people. In some instances, the volume from emails is far more than just players bargained having after they signed up.
